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VIOMI Master 2 Built-in oven/80L
云米#21856

VIOMI Master 2 Built-in oven/80L

viomi.oven.so15

VBO801

🛜2.4GWi‑Fi
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基础信息

产品 ID
21856
厂商
云米
品类
Other
发布时间
2024-11
状态
已发布
协议
Wi‑Fi
型号
viomi.oven.so15
需要网关
不需要

智能场景

触发条件

工作完成
预热完成
预约开始

常见问题

What should I do if the oven can’t turn on or work properly?

1. The oven is not plugged in. Solution: Plug in 2. The fuse blows out, resulting in the circuit board powering off. Solution: Contact our after-sales staff.

The oven cannot start normally, how to troubleshoot it?

Check first whether the door is properly closed. Solution: Contact our after-sales staff if the door switch may be damaged.

If the light is not on at work or when opening the door, is the light bulb burnt out?

There are several causes for this. First, check whether the light bulb is tightened. Except for the above situation that the light bulb is not tightened, tighten the light bulb after cutting off power. For other circumstances, please contact after-sales customer service for maintenance.

If the oven cannot start properly, can I repair it myself?

Because the parts of the oven are complex and involve circuits, it is recommended to contact professional maintenance personnel for investigation and maintenance except for several simple situations such as incorrect plug-in wires or machine overheating protection.

What should I do if it trips when the oven is working?

If the oven has not been used for a long time, it may be caused by moisture in the heating pipe. After tripping, close the main switch and try heating it once more. If the problem cannot be resolved, you are recommended to contact professional maintenance personnel for investigation and maintenance.

The scheduled completion time does not conform to the actual completion time?

The preheating time may vary due to the difference in ambient temperature, which may cause the scheduled completion time to deviate from the actual completion time. This phenomenon is normal.

The actual cooking time of the oven and the suggested cooking time in the recipe is different?

A.Because ingredients vary in shape, size and weight, the required cooking time will also vary; B. If the oven is not preheated before cooking, the cooking time may be extended accordingly.